The Public Works Department provides the citizens of Wauconda with water and sewer services, street maintenance and sweeping, snow plowing, and other essential services.
Location:
302 Slocum Lake Road, Wauconda
Phone: 847-526-9610
Fax: 847-487-8029
Contacts:
David Geary
Director of Public Works
Director of Building & Zoning
dgeary@wauconda-il.gov
Jackie Soccorso
Superintendent of Administration
Director of Environmental Quality
jsoccorso@wauconda-il.gov
Alex Pryde
Superintendent of Operations
apryde@wauconda-il.gov
Chris Esvang
Village Arborist
cesvang@wauconda-il.gov
Robert Devery
Village Engineer
847 548-8153 or www.deveryengineering.com
Kramer Tree Specialists
Residential Brush Pick Up Service
630 293-5444 or www.kramertree.com
Click below to view information about the following programs and topics:
- Bi-Weekly Reports
- 2009-2010 Public Works Annual Report
- Mailbox Placement Guidelines
- Adopt A Roadway Program
- Adopt A Hydrant Program
- All Well Reports – (2009 and 2010)
- 2009 Annual Water Report
- Report a pothole on a Village roadway
2010 Residential Brush Pick Up Program
The residential brush pick up program will be performed by Kramer’s Tree Specialists who will conduct two Village-wide collection events in 2010. Brush pick-up will be performed during the weeks of May 24th and October 11th. With this new service, the entire Village will be served in one week. (The zone system utilized in the past will be unnecessary.)
Residents who need additional brush pick-up services throughout the growing season should contact Kramer Tree Specialists directly to request the service. You may contact them at (630) 293-5444 by email at jwkramer@kramertree.com. Once twenty Village residents sign up for this additional service, Kramer’s Tree Specialists will contact those who have signed up and a pick-up will be scheduled. Please note that residents requesting this service will be allowed one pile of brush (up to 5’ x 10’ x 6’) for collection. For this additional service, residents will be required to pay $45.00, in advance, directly to Kramer’s Tree Specialists.
The Village Public Works crews will continue to conduct emergency storm clean-up service on an ‘as needed basis.
General Brush Pick-Up Guidelines
- Twigs and branches must be no larger than 4 inches in diameter.
- All brush must be stacked in the same direction when placed curbside.
- Bundles should not be bagged or tied.
- Brush must be placed at the curb no later than 7:00 a.m. on Monday, May 24th for the May collection and no later than 7:00 a.m. on October 11th for the October collection.
Water Billing Schedule
The Village’s water and sewer billings are based on quarterly usage with bills being mailed out on the 15th of each month. Payment is due at the Village Hall within twenty days after the billing date. A ten percent penalty charge will be added to all bills not paid by 4:30 p.m. on the due date.
Payment can be made in person at the Village Hall, 101 N. Main Street, or by mail (cash, check or money order only). Payments can also be made by credit card (MasterCard, American Express and Discover) through the E-Pay system only. To access E-Pay go to the Village of Wauconda Home page, choose the “Pay Water and Sewer” bill option, which will link you to the E-Pay system. E-Pay is an Electronic Payment Services Program offered by The Illinois Fund.
* There are two drop boxes at the Village Hall for your convenience. One is located by the front door of the Village Hall. There is also a drive-up box located in the parking lot behind the building. Payments dropped off after 4:30 p.m. are credited the morning of the next business day.
If you have questions regarding your water/sewer bill, please call the Water Billing Clerk at 847-526-9604.
Water Rates increased in July of 2009. Click here to view an explanation of this increase.
Click here to see a Water and Sewer Rate Comparison. Compare the Village of Wauconda’s rates with those of surrounding communities.
Water Disconnection Notices
When a “DISCONNECTION NOTICE TAG” is issued, an Administrative Fee of $35.00 is added to the account for delivery of the tag. This notice will be issued thirty (30) days after the initial water/sewer bill is mailed. If the bill remains unpaid, water service shall be terminated three (3) days after the date of delivery of the tag as noted on the Disconnection Notice. The outstanding delinquent bill plus all penalties and interest must be paid in full prior to the water service being reinstated.
Seasonal/Periodic Water Shut-Offs
The Water Department is available to temporarily shut-off residential water service in order to protect your property in your absence. The incoming water will be shut off at the property line and you may also request the removal of your inside water meter. There is a $50 one-time fee for this service. The minimum water bill for disconnected services will be suspended until water service is restored. Please call the Water Department at 847-526-9611 for more information.
Wastewater Collection System
As a homeowner, you are responsible for the sanitary sewer from your house to the Village main. If your home plumbing is running slow or backing up, please call the Public Works Department first. We will check our Village main to make sure that there is not a plug in the main line. We will then contact you and let you know of our findings.
You can contact us at 847-526-9610, Monday through Friday, from 7:00 a.m. to 3:30 p.m.. After hours, please call the non-emergency Police number at 847-526-2421.
A wastewater collection system is designed to convey organic, biodegradable waste from a residence or business to a treatment facility. In order to prevent any blockages in your piping or the Village’s collection system, all non-biodegradable waste must be disposed of by using your trash bin. Items that should not be flushed away would include baby wipes, plastic item, razors and diapers.
All cooking grease should be disposed of by using your trash receptacle. Please use a tin can to dispose of your cooking grease. A grease keeper and bags are available from the Village Environmental Quality Department located at Public Works, 302 Slocum Lake Road.
As a community, we can work together to keep our wastewater collection system flowing properly.
Water Conservation Measure Enacted
View Ordinance
The Village of Wauconda recognizes the importance of maintaining a safe and adequate supply of fresh drinking water and the fact that our region’s supply of fresh water is not limitless. Also, many communities in Lake and McHenry County share the use of the underground aquifers which we use to supply our fresh water needs. As a good neighbor with those communities, the Village wanted to take all appropriate actions to ensure a continuing supply is always readily available and therefore enacted a permanent water conservation element to its current Village ordinance.
Beginning in the summer of 2007 a permanent outdoor water use conservation period was declared from June 1st through September 15th. The new conservation measure permits watering at any time of the day on an alternating daily basis. Street addresses ending with even numbers allowed to use outside water at any time on even numbered calendar days and street addresses ending in odd numbers will be allowed to use outdoor water at any time on odd numbered calendar days.
Should an emergency water condition arise, an emergency conservation measure will go into affect based on an even-odd street address system that would limit outdoor water use to the hours of 6:00 a.m. to 9:00 a.m. and from 6:00 p.m. to 9:00 p.m. daily. Signs in your community will change to reflect the emergency conservation measure should it need to be implemented. You will also be notified through our Village-wide telephone notification system.
In addition, there is a provision in the conservation ordinance for watering new landscape plantings, which requires you to contact the Public Works Department for a permit. Please call the Water Department at 847-526-9610 if you have any questions. Thanks for your cooperation.
Lawn Sprinkler System Regulations
A permit is required to install, repair, replace, or relocate any lawn sprinkler system. Only a contractor possessing an irrigation registration card issued by the Illinois Department of Public Health shall be permitted to work on a lawn irrigation system.
The fee for this aforementioned permit shall be $ 50.00. A plat of survey that denotes the location of the irrigation system must be submitted along with the permit application. No portion of the sprinkler system shall be installed in a public right-of way. If installed in a utility easement, the owner shall bear the cost for any repair work that would be necessary due to the utility having to make repairs to their system.
A licensed plumber is required to install the backflow device on the service line for the irrigation system. An RPZ backflow preventer is required on the irrigation system. A separate water meter may be installed at the owner’s request. The backflow device must be certified annually before May 31st.
The person doing the work must call no later than three (3) days after completion for an inspection of the lawn sprinkler system. The plumbing inspector shall inspect the system.
Senior Citizen Discount
If you are over 65 years of age, you are eligible for a 10% discount on the minimum rate for the first 6,000 gallons of water used every billing period. Please stop by the Village Hall with a picture I.D. with your birthdate on it and we’ll sign you up!
Snow and Ice in the Roadway
Snow and ice can present major safety hazards when left on the roadway or in the large piles near intersections. When clearing driveways of snow and ice in the winter months, roadways must remain clear in order to provide safe travel for our motorists. Soft piles of snow that are pushed from driveways or parking lots and left in the street often freeze solid and can cause as much damage to passing cars as rocks or concrete. Large mounds of snow near intersections can obstruct visibility for drivers within the Village. Please help keep our community safe and be aware of these issues by keeping the street clear and refraining from piling snow within 100 feet of any intersection. Thank you for your cooperation! (To view the Village Ordinance addressing this topic, click here.)
