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Posted on: May 6, 2020

Village of Wauconda Takes Measures to Limit Spread of Coronavirus (COVID-19)

Updated May 6th, 2020.  The Village of Wauconda is taking preventative measures to help limit the spread of Coronavirus Disease 2019 (COVID-19). 

In response to Governor Pritzker’s “Stay At Home Order” to help limit the spread of COVID-19 and to reduce the exposure of the Village’s public facilities to this disease, the Village Hall (located at 101 N. Main Street) and the Community Development Department (located at 109 W. Bangs Street) will be closed to the public through May 31st  and be suspending all over-the-counter services, including utility bill payments, building/zoning permits, permit inspections, and all licensing and registration services.

The Wauconda Police Department facility (located at 311 S. Main Street) will be closed to the public; however, the front vestibule will remain open and residents may call 847-613-7872, Monday - Friday between 8AM-6PM, to speak directly with police department front desk personnel.  After 6PM customers entering the vestibule may use the call button to speak with a representative from Lake Zurich dispatch.  The Village is urging residents to avoid any unnecessary in-person visits during this time.

Utility Billing

The Village will be suspending water shut-offs in March and April and late payments will not be penalized.   Residents wanting to make utility bill payments during this time may use one of the following options:

  • By Mail:  Check or money order payments can be sent to the mailing address listed on the bill:

Village of Wauconda

PO Box 5688

Carol Stream, IL 60197-5688

  • Drop Box:  Check or money order payments can be left in either of the 2 drop-boxes.  If using the drop box, please include your account number on your check.  NO CASH PAYMENTS.  Drop boxes are located to the right of the front entrance and in the rear parking lot behind the building.
  • Auto Debit:  Residents that are enrolled in auto debit will continue to have their payment withdrawn from their account.
  • GreenPay:  Residents that have signed-up with the GreenPay system may still make payments online via credit card.

For assistance with Utility Billing please call 847-526-9604 or email to waterbilling@wauconda-il.gov.

Building/Zoning Permits

Residents wanting to apply for building and/or zoning permits may download application forms from the Village of Wauconda website (www.wauconda-il.gov) under the Community Development Department section.  Completed applications may be submitted via email to cd@wauconda-il.gov or dropped-off in the door mail-slot at the Community Development Department.

For assistance with building and zoning permits or any other Community Development inquiries, please call 847-526-9609 or email to cd@wauconda-il.gov.

For all other inquiries or general information, please call the Village Hall at 847-526-9600 or the Police non-emergency number at 847-526-2421.

For more information about the additional requirements, please visit the Stay at Home FAQ page. 

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